City of Carrollton, TX
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Minimum Fee Payable • Partial Fee Payment • Payment Method • Security of Payment • Posting of Payment • Troubleshooting
Minimum Fee Payable
The minimum charge you can pay online is $1.01.
If you owe $1.00 or less in fees, the pay online button will NOT appear in your account.
Partial Fee Payment
You can only pay the full amount of a fee online, but you can select which charges listed on your account you wish to pay. For example:
- You owe $10.00 for 1 item
- You must pay the full $10.00
- You owe $13.00 for 1 item and $16.50 for another item
- You can pay the total of $29.50
- You can pay $13.00
- You can pay $16.50
Payment Method
Pay with your credit card:
- Visa
- Discover
- MasterCard
You click/tap a "continue to PayPal" button because PayPal processes online payments for the Library. You do not need and CANNOT use a PayPal account.
Security of Payment
Your entire transaction, from beginning to end, is handled on PayPal’s secure server. No credit card information is stored on the Library’s servers.
Posting of Payment
As soon as PayPal confirms a successful transaction, your fees will be deducted from your Library account.
Troubleshooting
If you click “pay online” and nothing happens, this is most likely a pop-up blocker issue. Turn off pop-up blocker on your browser and try again.
Now, an overdue item blocks you from:
- Checking out,
- Renewing, including automatic renewals,
- or Placing holds