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Computers & Internet Access

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Library Computers

Logging in to Library Computers

Log in with:

  • Non-expired Carrollton Public Library card with under $10 in fees
  • Guest pass issued at service desk

A card can only be used on ONE computer at a time.

The Computer Use Policy must be followed.

Available Software

Browsers

  • Firefox
  • Chrome
  • Edge

Productivity and Task Software

  • Microsoft Word 2021 
  • Microsoft Excel 2021
  • Microsoft PowerPoint 202
  • Microsoft Publisher 2021
  • Adobe Acrobat Reader DC1

1Adobe Acrobat Reader only works to VIEW a PDF. There is no software installed to EDIT a PDF.

Accessibility Software

  • Magnifier
  • Narrator

Session Limits

  • Guaranteed 60 minutes
  • Session extended in 10 minute increments if no one is in the queue to use a computer
  • 10 hours per day maximum

If all computers are in use, go to the Queue/Print Station to reserve a computer.

Sound

Headphones must be used to hear sound.

  • BRING headphones
  • BUY headphones at the desk for $4

Saving

  • Save to a USB flash drive
  • Files saved to the computer are DELETED when you log off the computer

Internet Access

Wi-Fi Access

Name of Network

Both Library locations provide a free wireless network with the network name (SSID) broadcast - NO password necessary. Make sure your laptop, tablet, or phone is automatically displaying available networks in your Wi-Fi settings and look for:

  • Carrollton Public Library

This is an UNSECURED network with no encryption, so be cautious with your personal and financial information.

Availability of Network

This Wi-Fi network is available inside and outside both Libraries from:

  • 5 a.m. - 10:30 p.m.

Troubleshooting

  • Make sure Wi-Fi is on
    • Some laptops have a physical switch that may be OFF
  • Your laptop may be stopping your connection because it is an unsecured network
  • Saved Internet connection settings may interfere with connecting. Be sure you know how to restore those settings before you disable them.

Wired Internet Access

There are hot data ports in the Study Rooms and along the walls of both Libraries with a green INTERNET PORT label.

Use requires:

  • Ethernet cable
  • Network interface card (NIC) in your laptop

Mobile Hotspots

The Library has 45 mobile hotspots that can be checked for 7 days out by Carrollton residents to get Internet access at home or wherever you need it.

Printing

Wireless Printing

There is NO wireless printing option at this time. You cannot print from your laptop or mobile device to the Library's printers. You must use a Library computer to print.

How to print a document saved only on your personal device:

  • File must be compatible with available software listed above on this page
  • Save your files to a flash drive
    OR
    Email them to yourself.
  • Come to the service desk for a guest pass if you do not have a Carrollton Public Library card.

Printing from Library Computers

How-To
• Number used to log on is used to release prints
• Name your print jobs UNIQUE and MEANINGFUL names so YOU can tell them apart
• You ONLY see YOUR jobs at the release station
• Must AGREE to cost (2nd pop-up) for job to show up
Print Options
• Black & white or color at JRL only as of 10/15/24 (color printing coming soon to H&J)
• Select ONLY standard U.S. paper sizes: Letter (8.5x11), Legal (8.5x14), Tabloid (11x17)
• Jobs are held ONLY 3 HOURS
Cost
• $0.15/page black & white
• Double-sided black & white print = $0.30
• $0.50/page color (JRL only as of 10/15/24, coming soon to H&J)
• Double-sided color print = $1.00 (JRL only as of 10/15/24, coming soon to H&J)
Paying at Vend Unit
• Accepts CASH (coins - NO pennies - and $1 bills - JRL only also $5 bills)
• Most you can pay YOURSELF in vend unit for a single print job: $10 at JRL, $4.95 at H&J
• All CHANGE given in COINS
Credit Cards & Job over $10.00 at JRL or $4.95 at H&J
• Ask staff for help if paying by CREDIT CARD (send ALL print jobs before asking)
• Pay staff at desk if an individual print job costs OVER $10.00 at JRL or $4.95 at H&J and they will release it for you
Avoid Paying for Blank Pages
• Use PRINTER-FRIENDLY links, especially in EMAIL
• Use PRINT PREVIEW to see how your print job will look AND only print pages you WANT
• Use Adobe Reader print button for PDFs
• Check for blank pages at END of your document BEFORE printing

You have 3 hours to pay for and release a print job. After 3 hours, the print job is purged and cannot be recovered.