City of Carrollton, TX
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Free Library Card Eligibility
- Residents of Carrollton
- 18 or older1
- Government-issued photo ID
- Proof of your CURRENT address if NOT on your license or ID
1See "For Children" section for information on how parents/legal guardians may get cards for those under 18.
Non-Resident Card
Carrollton Public Library has a $40 nonrefundable annual fee for applicants who do not live in Carrollton but wish to obtain a library card.
Non-Resident library cards will be valid for one year and have many of the same privileges as resident library cards. See “Card Types” section for additional information.
Replacement cards are $1.00 and are only valid until the original expiration date.
Exceptions to the non-resident fee are:
- Residents of the City of Farmers Branch
- Staff at public schools within Carrollton City Limits (see School Staff Card page for eligibility)
Card Types
City of Carrollton Residents | School Staff Card | Farmers Branch Residents | |
---|---|---|---|
Use Resources in Library & Attend Programs | |||
Borrow Physical Items | |||
Reserve Study Room | |||
Book a Librarian | |||
Access Online Resources Remotely | |||
Borrow eBooks & eAudiobooks | |||
Check Out Mobile Hotspot | |||
Request Interlibrary Loan | |||
Reserve Meeting Room | |||
Request TexShare Card |
Paid Non-Resident* | TexShare Cardholder | Non-Resident, Non-CPL Cardholder | |
---|---|---|---|
Use Resources in Library & Attend Programs | |||
Borrow Physical Items | 5 items | ||
Borrow eBooks & eAudiobooks | |||
Reserve Study Room | |||
Book a Librarian | |||
Access Online Resources Remotely | |||
Check Out Mobile Hotspot | |||
Request Interlibrary Loan | |||
Reserve Meeting Room | |||
Request TexShare Card |
*Find out more about Texas residents' other card options such as paid Non-Resident Cards , School Staff Cards, or TexShare Cards by using the links below:
How to Get a Card
- Apply online
- Bring your government-issued photo ID with alternate proof of address if necessary to the service desk at either Library location within 2 weeks of applying
Accepted Proof of Address
- Valid (non-expired) Texas Driver License or ID with CURRENT address
- Valid (non-expired) Driver License or photo ID issued by a governmental agency with non-current address plus one of the following in paper or digital form* with your name and current address:
- Lease
- Recent utility bill (water, electric, gas, cable, etc.)
- Car or motorcycle insurance card
- Home or renter's insurance policy
- Recent bank statement
- Recent paycheck stub
- Voter registration card
*All secondary proof of address must be non-expired or dated within the current or last month.
Card No Longer in the System
You may still have your physical Carrollton Public Card, but your card number is not found in the system.
- Staff will search to see if you were issued a replacement card
- If still not found, then your account was deleted from the system due to inactivity for several years.
Your account being deleted means that your account was in good standing. You owed:
- No replacement fees for items not returned
- No borrowed materials still needing to be returned
If you are a resident of Carrollton:
Simply bring your old Library card to the Front Desk when you apply for a new card along with your photo ID and proof of address from this list if not current on ID, and staff will reinstate your account as a full service card.
For Children
Parents can apply for a library card for a child under 18. Parents are responsible for all materials checked out and money owed on the child's card.
- Child must be present during the application process.
- Parent must be present with proof of residency at the current home address.
- Parent must be present to renew card when it expires.
For Grandchildren
Only parents or legal guardians can sign up a minor child for a Library card.
Are you this child’s legal guardian? If not, grandparents or other caregivers are encouraged to sign up for a card for themselves and then check out items for use by the children in their care.
Renewing Expired Cards
Automatic Card Renewal
Library cards for adults living in Carrollton will be automatically renewed if residence at the address listed in the account can be verified by Patron Point Verify™, an online identity checking toolset. The Library account must have an email address to qualify for automatic card renewal.
You will keep using the SAME card unless you have lost it - see Lost Library Cards section below.
Any Carrollton resident whose address could not be verified, and all other cardholders must follow the in-person card renewal procedure described below.
In-Person Card Renewal
For those not eligible for automatic card renewal or whose address cannot be verified, Library cards must be renewed IN PERSON by the cardholder or the cardholder's parent/guardian at either Library location.
Renewals can be done inside or at the drive-up window.
You will keep using the SAME card unless you have lost it - see Lost Library Cards section below.
Needed to renew:
- Valid (non-expired) government-issued photo ID
- Proof of CURRENT address
- On ID
OR - Item from list above
- On ID
If no valid (non-expired) government-issued ID or proof of address is available, then the account CANNOT be renewed.
Lost Library Cards
Report lost Library cards IMMEDIATELY to prevent others from using YOUR card to check out without your permission.
- Call the Library at 972-466-4800
- Submit Library Account Feedback
If you do not find the card, then you will need to get a replacement card.
A replacement card costs $1 and protects you from someone else finding your card, checking items out, not returning the items, and leaving you with the bill!
Unless you created a user name, then you must have your card number to:
- Log in to your account
- Renew items online
- Place your own holds
- Sign in to cloudLibrary app for eBooks and eAudiobooks
- Access a premium online resource such as a database
Library staff can verify if you have a Library card in the system based on identifying information provided over the phone or from your photo ID but cannot give you the card number.