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Contact Public Works

Report problems or request emergency service for water leaks, sewer problems, utility locations, streets, sidewalk or drainage repairs, traffic signal problems, or damaged stop signs.

EMERGENCY LINE (24/7)

972-466-3425

contactpublicworks@cityofcarrollton.com

Got a Question?

Find answers to common frequently asked questions about Public Works.

Meter and Water

How do I get a portable fire hydrant meter?

Is there a mineral analysis report for my drinking water?

Leaking fire hydrant issue?

What does “Water Meter Registering Flow” mean on my door hanger?

Who do I call if I have a leak at my water meter?

What’s the resident’s side vs. the city’s side of the meter?

Report an Issue

Where do I report a leaking fire hydrant?

Should I call a contractor for sprinkler damage after the city's water repair?

The city damaged my property, what do I do?

Where do I report a pothole?

Where can I report a sewer backup or sewer odor smell?

Will the city’s contractor fix my irrigation and backfill my yard?

Scheduling and Services

How do I schedule locates and valve operations?

Where can I find a list of registered backflow testers?

Traffic and Infrastructure

Can residents purchase new or used traffic signs from the city?

Does the city record footage from its traffic or video detection cameras?

I’d like a new traffic control device installed (sign, signal, crosswalk, streetlight, etc.).

Make a Comment

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