City of Carrollton, TX
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The City of Carrollton's Information Technology (IT) Department provides support services and technology consulting to all City departments.
Operating under a 24/7 model, IT ensures that the necessary systems and services are always available.
Lines of Business
IT Services and Delivery
Provides day to day “keep the lights on” services as well as ensures that the appropriate, strategic business IT services are offered at the expected price and quality levels, to sustain IT-enabled business capabilities and assets over time.
Architecture and Solution Strategy
Takes operational and technical requirements from a department in the City and helps design a system solution, ensuring a high level of quality, performance, security, and maintainability.
IT Risk and Security
Identifies and assesses risk and takes steps to reduce risk to an acceptable level. The ultimate goal is to help the City better manage IT-related risks.
Planning and Governance
Centrally manages City technology projects enabling the City to achieve its technology related goals and operate as a customer service business.
Vision & Mission Statements
The City’s IT Department vision is to strive to provide valuable, efficient, high-quality systems, enabling citizen-focused services through current and emerging technologies.
CONTACT US
Chris Chiancone
Information Technology Director/ Chief Information Officer
City Hall
1945 E. Jackson Rd.
Carrollton, TX 75006
972-466-3189