Utility Resources

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| Electric | Gas | Other Related Links | Telephone |
| Utility Easement | Water |

Electric
View Oncor outage map
• Report an Outage
• Report Street Light Issue
• Text Oncor
• Report a Downed Power Line
• Report Meter Tampering
• Request Temporary Removal of Meter

 1-888-313-4747

Power to Choose

1-866-797-4839

Power to Save  
Public Utility Commission of Texas - Consumer complaints

1-888-782-8477

Public Utility Commissions Interchange  
       
Gas
Atmos Energy
Customer Service: new service, reconnect, bill inquiry:

1-800-460-3030

Gas Emergencies & gas leak notification:

1-800-817-8090

 
Other Related Links
Federal Communications Commission 
    Cable Services Bureau
Public Utility Commission of Texas
Better Business Bureau
    Serving Metropolitan Dallas & Northeast Texas
Office of the Attorney General - State of Texas
    Consumer Protection Hotline

1-800-621-0508

    Consumer Protection Division Regional Offices
   
Telephone Service

To find out which companies are currently offering local phone service in your area, click here or look in your traditional telephone company’s telephone directory. A list of local phone companies should be found in the front pages of the directory.

            For Complaints: 
            Call: 1-888-782-8477 (TTY 1-800-735-2988
            E-mail: customer@puc.state.tx.us 
            Fax: 1-512-936-7003 

 
Utility Easement-Underground Utility Locations
Texas One, Call Before You Dig 1-800-245-4545
Texas 811
 
Water
City Water Billing/Services  (Utility Customer Service) 972-466-3120
City Water Utilities Division (Public Works) 972-466-3425