Line Locate Request Form

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City Utility Line Locate Services:

To request utility line locates within the City of Carrollton, please use the form provided here. For modifications, cancellations, or emergency line locates, please contact Public Works at (972) 466-3425.

Scheduling Information:

  • Locates are scheduled on the hour from 7 AM to 12 PM and 1 PM to 2 PM, Monday through Friday.
  • Each location requires a separate locate request form.
  • We schedule locates at a rate of 800 linear feet per hour. For example, a 1,700-foot request will be scheduled for 3 hours.
  • Non-emergency requests are scheduled no sooner than 48 hours after submission. Requests made after hours (3 PM to 6:30 AM) or on weekends/holidays will be processed as if received the next business day.
Important Notes:
  • The City does not lay paint or flag for locates. An on-site representative must be present to meet our crew.
  • Utility locates outside Carrollton, Texas, will not be scheduled.
  • The City of Carrollton cannot locate utilities on private property.
  • If our crew cannot reach the on-site contact within 15 minutes of the scheduled time, a new request will need to be submitted for rescheduling.

Line Locate Request Form

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