City of Carrollton, TX
Home MenuLine Locate Request Form
City Utility Line Locate Services:
To request utility line locates within the City of Carrollton, please use the form provided here. For modifications, cancellations, or emergency line locates, please contact Public Works at (972) 466-3425.
Scheduling Information:
- Locates are scheduled on the hour from 7 AM to 12 PM and 1 PM to 2 PM, Monday through Friday.
- Each location requires a separate locate request form.
- We schedule locates at a rate of 800 linear feet per hour. For example, a 1,700-foot request will be scheduled for 3 hours.
- Non-emergency requests are scheduled no sooner than 48 hours after submission. Requests made after hours (3 PM to 6:30 AM) or on weekends/holidays will be processed as if received the next business day.
Important Notes:
- The City does not lay paint or flag for locates. An on-site representative must be present to meet our crew.
- Utility locates outside Carrollton, Texas, will not be scheduled.
- The City of Carrollton cannot locate utilities on private property.
- If our crew cannot reach the on-site contact within 15 minutes of the scheduled time, a new request will need to be submitted for rescheduling.