City of Carrollton, TX
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Current Utility Rates
(a) Minimum monthly charges, including the first 2,000 gallons of use:
Single-family residential domestic and irrigation use .....$15.51
Commercial (including apartments and portable meters), industrial and commercial irrigation use:
- 5/8" meter .....$15.81
- l" meter .....$24.36
- 1.5" meter .....$38.65
- 2" meter .....$55.78
- 3" meter .....$101.44
- 4" meter .....$152.82
- 6" meter .....$295.58
- 8" meter .....$466.89
- 10" meter .....$666.75
- Fire line—regardless of size .....$76.38
(b) Single-family residential domestic use, over the 2,000 gallons included in the minimum charge:
For meter readings taken in the months of October through April:
- All use over 2,000 gallons, per 1,000 gallons .....$3.67
For meter readings taken in the months of May through September:
- Next 8,000 gallons, per 1,000 gallons .....$3.67
- Next 15,000 gallons, per 1,000 gallons .....$4.93
- All use over 25,000 gallons, per 1,000 gallons .....$6.15
(c) Irrigation use, over the 2,000 gallons included in the minimum charge:
- Next 23,000 gallons, per 1,000 gallons .....$3.91
- Next 25,000 gallons, per 1,000 gallons .....$4.66
- Next 50,000 gallons per 1,000 gallons .....$5.28
- Next 100,000 gallons per 1,000 gallons .....$5.94
- All use over 200,000 gallons, per 1,000 gallons .....$6.63
(d) Commercial use (including apartments and portable meters), over the 2,000 gallons included in the minimum charge: .....
- All use over 2,000 gallons, per 1,000 gallons .....$2.66
(e) Industrial use, over the 2,000 gallon included in the minimum charge:
- All use over 2,000 gallons, per 1,000 gallons .....$2.35
Industrial use rates for water service will apply to customers in the business of assembly or manufacturing of goods and for which water usage equals or exceeds 750,000 gallons per month for nine out of 12 months in a year.
(a) Residential use:
- First 2,000 gallons, minimum .....$17.15
- All use over 2,000 gallons, per 1,000 gallons .....$3.99
(b) Commercial (including apartments), industrial and irrigation minimum monthly charges, including the first 2,000 gallons of use:
- 5/8" meter .....$17.30
- 1" meter .....$25.06
- 1.5" meter .....$37.92
- 2" meter .....$53.32
- 3" meter .....$94.48
- 4" meter .....$141.14
- 6" meter .....$269.21
- 8" meter .....$423.43
- 10" meter .....$603.32
(c) Commercial and industrial use:
- All use over 2,000 gallons, per 1,000 gallons .....$4.06
(d) Sewer billing provisions:
As it is generally not practical to meter sewage flows from individual service locations, the following provisions apply for billing sewage volume:
- Dedicated fire line, irrigation service and portable meters customers do not have sewer use and accordingly will not be charged for sewer treatment.
- Residential sewer use is calculated using the average water consumption for meter readings taken in the months of January, February and March as the estimated sewer volume per month (winter average approach).
- New residential service will be assumed to use 8,000 gallons per month until a winter average can be established. If water use for new service is below 8,000 gallons per month for the first three months of service, the customer may request that the average for the first three months of service be used to estimate sewer volume until a winter average is established.
- Commercial and industrial customers sewer use will be deemed the same as water consumption unless customer can demonstrate that a significant portion of water consumption is not flowing into the sanitary sewer system and agrees to install a deduct meter.
- Residential service accounts: $75.00
- Apartments, per unit: $75.00
- Commercial accounts: The larger of $100.00 or one-sixth of the annual average bill at the service location.
- Portable meters: $1,900.00
An increased security deposit, in an amount of three times the average monthly bill at the location to be served, for any class of service, shall be required when there is a substantial risk of financial loss to the city.
Utility service fees
- Interruption day service fee on past due accounts: $25.00
- Repair/replacement of portable meter and related fixtures: Materials plus labor.
- Notice of pending disconnect for any nonpayment: $25.00
- Service connection fee: $15.00
- Service connection expedited service, same day service: $75.00
- Service connection expedited service, after hours connection: $75.00
- Service connection expedited service, next day service: $55.00
- Portable fire hydrant meter billings when no monthly read submitted: $250.00
monthly fee plus water usage to be billed when read received. - Two (2) no read fees within a 6-month time frame will result in the meter being repossessed.
Pull and test meter at customer's request:
- Residential: $100.00, prepaid
- Commercial: $200.00, prepaid
If testing proves a defect with the meter, the prepaid fee will be credited to the customer's bill with the next billing cycle.
Multiple attempts for restoration of services, after the 2nd attempt, customer must be present at the service location: $40.00 per attempt.
After hours restoration of service:
- Fee to restore service when past due payment is collected, and meter is contained within a meter can: $60.00
- Fee to restore service when past due payment is collected, and meter is contained within a meter vault: $180.00
Availability of after hour services limited to:
Restores:
- 5:30 p.m. to 9:00 p.m. weekdays
- 12:00 p.m. to 5:00 p.m. weekends and holidays
Sewer requests:
- After 3 p.m. weekdays
- 2 hours a day weekends and holidays.
Solid waste
(1) Residential collection service:
- Base services including trash, bulk, recycling, and hazardous waste, per month.....$24.00
- Extra trash container, per month, per cart.....$9.61
- Special bulk pick-up, non-trash day .....$30.00 each
- Landfill drop off, paid at gate .....$15.00 each
(2) Apartments or apartment house shall mean a multi-family dwelling as that is defined in Chapter 96 of this Code. Each apartment house serviced by commercial dumpster collection will incur the cost of the service provided plus an additional administrative service fee.
Administrative service fee.....17% of the total costs of services provided.
Front Load Apartment Services |
1X | 2X | 3X | 4X | 5X | 6X |
3YD | $43.44 | $83.59 | $115.88 | $162.23 | $220.18 | $289.71 |
4YD | $48.12 | $112.00 | $132.48 | $166.87 | $210.25 | $289.71 |
6YD | $95.97 | $196.60 | $233.70 | $298.52 | $373.14 | $447.77 |
5YD | $107.24 | $247.27 | $317.47 | $425.01 | $531.29 | $637.57 |
2YD Compactor | $192.64 Per Collection |
Apartment roll-offs:
- 20 yard...... $381.09
- 30 yard...... $421.76
- 40 yard...... $445.81
- 30 yard compactor roll-off..... $399.95
- 34/35 yard compactor roll-off.....$466.60
- 42 yard compactor roll-off.....$476.14
- Extra yards.....$35.00 per yard
- Delivery of container......$100.00
- Removal of container......$100.00
- Relocation of container.....$100.00
- Dry run.....$100.00 (container is blocked and service cannot be provided).
Extra pickup:
- 3 yard.....$43.44
- 4 yard.....$56.10
- 6 yard.....$75.07
- 8 yard.....$100.37
Container change out fee:
- First 2 change outs per year.....$200
- 3rd or subsequent change out per year.....$350
(3) Commercial/apartment mixed use sharing a solid waste container: Services by commercial dumpster collection will incur base costs plus additional charges for the service level provided at the same rates for apartments. Apartment customers may request additional service or containers for additional costs as outlined in section (K)2. .....
(4) Commercial and retail service (for locations that cannot be serviced with typical commercial methods):
- Automated cart, per month, per cart.....$ 24.00
Fee for inadequate number of carts or frequency of collection resulting in container spillage or overflow:
- Administrative fee for inadequate sanitation response.....$50.00 + 17% administrative fee