City of Carrollton, TX
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Water and Wastewater Divisions
The Public Works Water and Wastewater divisions are committed to protecting public health through maintaining clean and safe drinking water for customers.
Water and Wastewater
- Repair and replace water mains
- Replacement of pavement affected by water main repairs
- Repair and replace sewer (wastewater) mains
- Repair sanitary sewer stoppages and overflows
- Install water and sewer service taps
- TV inspection services of sewer mains
- Fire hydrant repair and maintenance
Water Quality
- Drinking water taste and odor complaints
- Water pressure complaints
- Water main leak repairs
- Utility line locates for construction or excavation
- Water conservation and emergency water use management
- Monthly bacteriological water samples
- Backflow and cross connection control program
- Registration for cross connection testers
- Water Quality Report
- Monthly mineral analysis reports
- Elevated water tanks and ground storage tanks
Find information about water utility billing
PUBLIC WORKS EMERGENCY LINE (24/7)
972-466-3425
Hours of Operation
Monday-Friday: 6:30 AM – 3:00 PM