Registrations are now accepted online!  Please use these simple instructions and tips to complete our new and improved registration process:

• Visit CityServe and create an account.

• Once the account registration process is complete, a confirmation email will be sent to you within 30 minutes from donotreply@cityofcarrollton.com.  Click on the link in the email to activate the new account.  Enter your login information and then click Activate.

• Once your account is created, select Register Rental Property from the Portal Home page and follow the on-screen instructions. 

• Helpful Tips:
  • Red asterisks (*) on screen indicate required fields.  If your computer has been idle for more than 20 minutes, the system will log you out.
  • Include the property manager and any other person you want to receive notifications about the property on the Additional Contacts page.
  • Property owners and managers, please verify who will be registering the property.  Unsure if the property is already registered?  Quickly verify by selecting Property Search.  From here, you can search for your property and see if there is already an active rental registration.

• Once the application is submitted, you will have an opportunity to select Pay Fees Online and complete your payment through the portal. 

• After the fee is paid, you will be able to download the Registration Certificate within one hour from the My Items page.

• Currently, each property must be registered and paid for separately.  However, we are working to add a shopping cart feature soon that will allow you to pay for multiple properties at one time.