Strategic Services works to forward the City’s goals of providing better, faster, and friendlier services to our citizens. We are focused on building on the City’s success in operating as a competitive service business. Through building collaborative partnerships with other departments, we help foster a strategic vision for the future that will optimize operations and, ultimately, increase the value we provide to our community. Our roles include:

• Reviewing and analyzing departmental budgets and strategic plan submissions
• Consulting on performance or efficiency needs, challenges, and/or opportunities
• Benchmarking performance and cost measures to competitors in the public and private sectors
• Providing professional development opportunities for all employees
• Overseeing the City's internship program for high school and college students

Over the last decade, the City of Carrollton has made a dedicated effort to right-size the organization. Through managed competition, the City has streamlined business processes and saved taxpayers millions of dollars. Fostering a culture of continuous improvements is the Carrollton Difference. This video provides an overview of the City's managed competition history and process.

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