Missed Collection Form

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Missed Collection?

Note: Sometimes trash, recycling, or brush/bulk can't be collected because containers were blocked, were set out incorrectly, or, in the case of recycling, contaminated with non-recyclables.

Before filling out the missed collection form be sure to check Service Guidelines to make sure your waste, recycling, and/or brush/bulk was set out correctly:

If your trash, recycling, or brush/bulk was missed (and not because it was set out incorrectly), fill out the missed collections form below:


Missed Collection Form

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Contact Us

City of Carrollton
Trash & Recycling

1945 E. Jackson Rd.
Carrollton, TX 75006 
972-466-4950

Call the City of Carrollton's customer service at 972-466-4950 for answers to residential solid waste and recycling questions, billing questions, or if you need to start or stop collection service.

For additional services or questions, contact the City at 972-466-3000. 

Hours of Operation
Monday-Thursday:  7:30 AM – 5:30 PM 

Friday:  7:30 AM – 11:30 AM (In Person - City Hall)
               7:30 AM – 5:30 PM (By Phone)