Homeowners may be eligible for program assistance if all the following conditions are met:

• United States citizen or legal resident alien.
• The home is a single-family dwelling unit located within the City limits of Carrollton, Texas
• Applicant owns and occupies the property as his/her principal residence on a year-round basis and has no intention to market, rent, or sell the property within three years of project completion.
• All payments for City-provided utilities and property taxes for the property are current. 
• Applicant must be current on all mortgage statement payments and fees.
• All previous work completed that requires a permit by the City must have an approved permit. The program is not intended to fix issues that are not up to code due to the homeowner neglecting to pull a permit.
  • • All previously completed work requiring a permit by the City must have an approved permit. Issues caused by the homeowner neglecting to pull a permit are ineligible for the program grant.
• Applicant’s property is not in violation of any City Codes. Exception: the proposed project would bring the property into compliance with City codes.
• Applicant’s property is not under an order of the Property Standards Board (PSB)
• No federal liens on the property
• Applicant must income-qualify. See the Income Chart below for clarifications.
• The applicant must hold fee simple title to the property for not less than one (1) year. Contracts for Deed or Contracts for Sale are not eligible, however the period of time an applicant has lived in a property under a lease-for-purchase may be taken into consideration in determining the one (1) year ownership time requirement if the applicant can provide proof, they have lived in the property for a total of at least one (1) year, and that they had a legal contract for deed before converting it into fee simple ownership.

NOTE

Submitting an application and meeting eligibility criteria does not commit the City of Carrollton to undertake a project.  Emergency Repair Program funds are limited.  The best use of those funds is in the sole discretion of the City. In addition, a site visit by the contractor does not imply final approval of the project.  If the cost estimates of the project exceed the maximum amount allowed under the program, the application will be terminated.

Eligible Repairs:

• Replacement of A/C or Heating Units
• Plumbing issues
• Interior emergency repairs (roof leaks that caused water damage)

Note: Repairs can only be made to items that are not functional, meaning that items that are old and out of date will not be replaced due to age or efficiency. Only the parts of systems that are broken will be repaired.  An entire system will not be replaced unless a city approved contractor determines replacement of the entire unit is reasonably necessary and will prevent future repairs.

Ineligible Projects:

• Structural repairs (e.g., foundation)
• Cosmetic repairs (e.g., repainting a home a new color)
• Fence repairs
• Tree removal
• Walkway repairs

Program Limitations:

There are limits to what the funds can address:

• All projects must be done on dwelling unit.
• Assistance is not for rental homes.
• Assistance is not a remodeling service or intended to prepare home for sale.

Qualified residents will be eligible for a grant up to a $5,000. The property homeowner must live in their home for a certain time frame to not have to pay back the grant. 

Timeframe that must be met on the amount spent on each individual project:

Carrollton residents can apply for the Emergency Repair Grant Program by filling out an application with Metrocrest Services. To schedule an appointment with Metrocrest Services, call 972-446-2100.

Further information on the program can be obtained by calling the City’s Community Development Division at 972-466-4299.