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24-HOUR CITY HOTLINES PHONE #
Emergencies 911
Non-Emergencies

972-466-3333 or

*247 (Mobile)
City Administration 972-466-3001
City Information Switchboard 972-466-3000
Court Jury Duty 972-466-4751
Customer Service After 5:00 p.m. and Holidays 972-466-3425
Election Information 972-466-3030
Job Hotline 972-466-3376
Parks & Recreation - Special Events 972-466-9135

 

INFORMATION

For your convenience, please use the following telephone numbers to speak directly with the city department of your choice.

ABANDONED VEHICLES PHONE #
  On Private Property 972-466-3060
  On Streets/Parking Lots 972-466-3333
Alarm PHONE #
  Police Records-Burglar Alarm Permits 972-466-3525
  Building Inspection-Fire Alarm Permits 972-466-3225
  Payment of Alarm Fines 972-466-3525
AMBULANCE PHONE #
  Ambulance Billing Inquires 972-466-3121
  Ambulance Services 911
ANIMAL SERVICES PHONE #
  Animal Services & Adoption Center 972-466-3420
BUILDING INSPECTION & PERMITS PHONE #
  Building Inspections & Permits 972-466-3225
  24-Hour Inspection Requests (Recorder) 972-466-3370
        Permits, electrical, heating, construction, remodeling, fences, 
        plot plans, signs, sprinklers, demolition, walls, pools, spas, plumbing, 
        banner permits, certificates of occupancy, variances 		 
CITY ATTORNEY PHONE #
  Legal Department 972-466-3025
CITY COUNCIL PHONE #
  Information 972-466-3001
CITY MANAGER PHONE #
  Administration 972-466-3001
CITY SECRETARY PHONE #
  City Secretary 972-466-3003
CLAIM ACCIDENT REPORTS PHONE #
  Risk Management 972-466-4840
COMMUNITY DEVELOPMENT PHONE #
  Community Development 972-466-4299

    Minor Home Repair Program, Community Development Block Grant
    Program, Neighborhood Enhancement Matching Grant Program,
    Neighborhood redevelopment (N.O.T.I.C.E. Program), Maintain
    and increase community sustainability

 
DRAINAGE PROBLEMS PHONE #
  Drainage Problems 972-466-3480
ECONOMIC DEVELOPMENT PHONE #
  Economic Development 972-466-3299
EMPLOYMENT PHONE #
  Workforce Services 972-466-3090
ENGINEERING PHONE #
  Engineering 972-466-3200
    Construction, inspectors, easements, plats, flood plains  
ENVIRONMENTAL SERVICES PHONE #
  Environmental Services 972-466-3060

    Vacant lots, broken fences, odors, pollution, high grass/weeds/ trash

    by yards, housing, garage sales, illegal dumping, sign code violations,

    food complaints, illegal home business, rental inspections, water violations,

    industrial pollution, health and food inspections

 
FINANCE PHONE #
  Finance 972-466-3110
FIRE PHONE #
  Emergencies 911
  Non-Emergencies 972-466-3333
  Administration 972-466-3070
  Fire Prevention/Safety 972-466-3210
GOLF CLUB PHONE #
  Indian Creek Golf Club 972-466-9850
Justice Center PHONE #
  Municipal Court 972-466-3348
  Juror 24-Hour Hotline 972-466-4751
  Warrant Division 972-466-4777
LIBRARY PHONE #
  Hebron & Josey Library 972-466-4800
  Josey Ranch Lake 972-466-4800
MARKETING SERVICES PHONE #
  Marketing Services 972-466-3593
MUSEUM PHONE #
  A.W. Perry Homestead 972-466-6380
PARKS & RECREATION PHONE #
  Administration 972-466-3080
  Athletics Office 972-466-9833
  PERMITS & LICENSES PHONE #
    Special events, parades, block parties 972-466-3225
    Special use of permits, zoning issues 972-466-3040
    Solicitations, door-to-door, handbills, flyers, non-profit 972-466-3000
    Utility, street cut/curb cut, site grading 972-466-3200

    Food handling, industrial pretreatments, liquid waste,

    transportation, garage sales

 972-466-3060
PLANNING & ZONING PHONE #
  Planning & Zoning 972-466-3040
POLICE PHONE #
  Emergencies 911
  Non-Emergencies 972-466-3333 / *247 (mobile)
  Phone Reports 972-466-3333  (To Speak with an Officer)
  Municipal Court 972-466-3348
  Criminal Investigations 972-466-3290
  Dispatch 972-466-3333 / *247 (mobile) - For NON-EMERGENCY Crime Reporting
  Anonymous Tips 972-466-9133
  Jail 972-466-3335
  Media Relations 972-466-4880
  Personnel 972-466-3028
  Police Administration 972-466-3290
  Property & Evidence 972-466-3557
  Records 972-466-3345
  Social Services / Victim Assistance 972-466-3158
  Recruiting 972-466-3028
  Sex Offender Information 972-466-3316
PUBLIC WORKS PHONE #
  Customer Service (24-Hour) 972-466-3425
        Streets and drainage, traffic operations, water/wastewater  
PURCHASING/BIDS PHONE #
  Purchasing & Bids 972-466-3133
RECREATION FACILITIES PHONE #
  Athletic Office 972-466-9833
  Carrollton Senior Center 972-466-4850
  Crosby Recreation Center 972-466-9810
  Elm Fork Nature Preserve 972-466-3080
  Oak Creek Tennis Center 972-466-6389
  Park Rental Information/Reservations 972-466-9800 or 9810
  Rosemeade Rainforest Aquatic Complex 972-466-6399
  Rosemeade Recreation Center 972-466-9800
 Splash Parks 972-466-6376
SEWERS, STORM DRAINAGE, WASTEWATER SERVICES PHONE #
  Sewers, Storm Drainage, Wastewater Services 972-466-3425
SIDEWALKS & STREETS PHONE #
  Sidewalks & Streets 972-466-3425
SINGLE-FAMILY RENTAL HOMES INSPECTIONS PHONE #
  Single-Family Rental Homes Inspections 972-466-3060
SOLID WASTE TRASH & RECYCLING INFOrMation PHONE #
Trash & Recycling - Republic Services  972-466-4950
STREETS & ALLEYS PHONE #
  Lighting 972-466-3050
  Repairs 972-466-3425
TAX COLLECTIONS PHONE #
  Tax Collections 214-653-7811
TRAFFIC OPERATIONS PHONE #
  Traffic Operations 972-466-3425
        Signals, school zones, signs  
TRANSPORTATION PHONE #
  Transportation 972-466-3050
UTILITY BILLING PHONE #
  Water, Sewer, Trash Billing 972-466-3120

 

WATER SERVICES PHONE #
Water Services 972-466-3120
         New accounts, terminations, water bills  
  Emergencies 972-466-3425

WORKFORCE SERVICES PHONE #
 Employment 972-466-3091

 

Contact Us
City of Carrollton
1945 E. Jackson Road
Carrollton, Texas 75006

972-466-3000