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Jail FAQs

How can I find out if someone is in the Carrollton City Jail?

To find out about current prisoners you can call (972) 466-3335 or contact staff in the Jail Lobby, 2001 E. Jackson Rd.,  See Map., (in between the Police and Courts Buildings).

Click here for payment options.  You will need this code: 9309 (for the payment website) or you can call directly at 888-604-7888. 

When is the jail open?
• The Jail is open 24 hours a day and 7 days a week.

When may I visit a prisoner?
• Visitation is only permitted on a case-by-case basis. The visitation must be approved by the jail supervisor.

Visitation requirements:

1. Visitation is limited to 10-15 minutes with a maximum of 2 people allowed per visit.
2. Visitors must be appropriately dressed, be at least 17 years of age, present a driver license or government-issued ID and have no outstanding arrest warrants.
3. All visitors may be searched prior to entering the visitation room.

What does it mean when a person is "booked" into jail?
• This is an administrative process documenting a prisoner's entrance into the jail. This process includes collecting information such as the person's name, address, reason for the arrest (criminal charges), and an inventory of personal property. A prisoner’s photograph and fingerprints are taken as well.

What happens during an arraignment?
• An arraignment is a formal meeting between a judge and a prisoner. During this meeting, the judge informs the prisoner of his or her charge(s) and advises the prisoner of his or her rights and the bond amount(s), if any.

What items may I bring a prisoner?
• A prisoner’s prescription medication will be accepted and dispensed in the prescribed manner.
• Approved reading materials

How may I get a prisoner's property?
• Prisoner property can only be released after the prisoner grants written permission authorizing the release. To claim prisoner property it is necessary to: 
    o Complete a property release form. 
    o Present a driver license or a state issued identification card

May a prisoner make free phone calls?
• Prisoners are allowed to place one free telephone call once the booking process has been completed. A prisoner also has the opportunity to make collect phone calls from inside a cell block.

How long will a prisoner remain in the Carrollton City Jail for Class C misdemeanor warrants issued out of another city?
• The city that issued the warrant has 24 hours to pick up a prisoner. If the issuing city fails to meet this deadline, the prisoner will be released and the warrants will be reinstated.

How can a prisoner resolve a City of Carrollton Class C misdemeanor warrant?
• Pay the fine by debit or credit card. Cash in not accepted.
• Post an attorney bond.

How can a prisoner resolve a Class C misdemeanor warrant issued from another City?
• Payment must be made at the issuing agency.

Will City employees recommend a bail bond company or an attorney?
• No, but most bail bond companies and attorneys can be located on the internet, or by using directory assistance.

Where are impounded vehicles stored?
• The City of Carrollton contracts with Grahams Wrecker, 1755 Vantage Dr, Carrollton, TX, 972-242-0563 for the storage of impounded vehicles. Inquiries concerning fees, method of payment, and directions to the storage facility should be directed to the towing company. Be prepared to provide information such as the vehicle's year, make, model, and license plate number.