When is my recycling collection day? 

Recyclables are collected from blue roll-out recycling carts on regular trash collection days every other week according to the Residential Recycling Schedule (see below).

• When to Put Carts Out:
  City ordinance requires residential waste to be out at the designated collection location (alley or street) no earlier than 6 p.m. of the evening before and no later than 6:30 a.m. of the collection day.
  
  
• When to Remove Carts:
  Remove bins from curbside no later than 9 a.m. the day following collection.
  
  
• Know the Code:
  Residents who do not remove containers after collection are violating City Ordinances. Report suspected code violations to 972-466-3060.

Holiday Schedule: Thanksgiving Day, Christmas Day, and New Year’s Day collections will be delayed by one day.

Missed Collection?

Sometimes recycling can't be collected because containers were blocked, were set out incorrectly, or were contaminated with non-recyclables.

Check Cart Service Guidelines below to make sure your bin was set out correctly. 

If your recycling was missed (and not because it was set out incorrectly),  fill out a missed collections form or call 972-466-4950. 

Bin Request Form

Got a broken bin? Need a new bin? Want to remove an extra bin? Fill out a bin request form or call 972-466-4950. 

What's Accepted ✅

• Aluminum and steel/tin cans (no foil or aluminum pans) 
  
  
• Cardboard (flattened)
  Poster board, frozen food/moving shipping/food boxes, clean milk cartons, envelopes & folders
  
  
• Glass bottles and jars of any color (rinse and discard lids) 
  Beverage containers, glass food jars
  
  
• Paper
  Newspaper (do not bundle or place in bags), mail & magazines, notebook paper, scrap paper, brochures, catalogs, paper bags, office/school paper
  
  
• Plastics #1-#7 except Styrofoam
  Beverage bottles, takeout containers (#1, #2, & #5), jugs

What's NOT Accepted  ❌

• Bubble wrap 
• Christmas lights
• Clothing & shoes
• Diapers 
• Food-soiled paper products (i.e. pizza boxes) 
• Garden hoses
• Hangers
• Hardback books 
• Household hazardous waste (i.e. electronics, batteries of any kind, chemicals, oil, paint)
• Mirrors
• Napkins and paper towels
• Plastic bags
• Styrofoam 
• Tires  
• Tools
• Toys
• Trash 
• Waste (i.e. construction waste, kitchen waste, medical waste, yard waste, etc.)

City of Carrollton
Trash & Recycling
1945 E. Jackson Rd.
Carrollton, TX 75006 
972-466-4950

Call the City of Carrollton's customer service at 972-466-4950 for answers to residential solid waste and recycling questions, billing questions, or if you need to start or stop collection service.

For additional services or questions, contact the City at 972-466-3000.