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Single Family Housing & Services

Residential Service 
The City of Carrollton contracts residential (households solid waste collection with Waste Management. The following disposal options are available:


Service Type Frequency* Location
Trash pick up Weekly Residences


Every Other Week Residences
Specialty Recycling Locations
Every Other Week  Residences
Brush, bulk waste
(including appliance pick up)
Weekly Residences
Landfill drop off Once per month on Saturdays DFW Landfill
Household hazardous waste

Call 1-800-HHW-PKUP (449-7587) for pickup. 

Details here

*Announcing a Change in Holiday Service As of October 1, 2015*

Due to feedback received that citizens prefer collections not be made on holidays, the collection calendar has been adjusted to accommodate. Collections normally scheduled for the Thanksgiving Day, Christmas Day, and New Year’s Day holidays will now be picked up the following day and collections for remaining days in the week will be delayed by one day through Saturday.

Have billing questions or need to start or stop collection service?

Call City of Carrollton Customer Service at 972-466-4950.

Have questions regarding residential solid waste service?

The City will now be taking over all customer calls regarding solid waste. Call 972-466-4950 with residential solid waste and recycling questions.

Placement for safe, efficient collection:

Place trash carts, recycling carts and other bulk waste in designated collection area at least 3 feet away from each other, mailboxes, gas meters, fences, parked cars, overhead obstacles and other items.

According to City Ordinance, residential waste must be placed at the location designated by the City (alley or street) no earlier than 6 p.m. of the evening before and no later than 6:30 a.m. of the collection day. Do not block or impede a street or alley right-of-way, water or gas meter, drainage ditch, or sight triangle at an intersection or sidewalk. Improperly placed or blocked waste will not be collected.

Containers must be removed from the alley or street no later than 9 a.m. the day following collection. Residents who do not remove containers after collection are violating City Ordinances. Please report suspected code violations to Community Services at 972-466-3060.

Non-Single Family Housing & Services

Commercial Service 
The City of Carrollton does not provide trash or recycling collection services to commercial customers.
Check Dallas-area yellow page listings under "Trash Hauling" for local providers.

Apartment Service
Apartment facilities are required by City ordinance to use City-provided trash collection service. The City of Carrollton has contracted with Waste Management for this service. Recycling is included with the monthly charges. To set up recycling or trash services, please contact the City at 972-466-4950.

The term "apartment" is based on a City ordinance definition of "dwelling unit" and includes some assisted residences.

For service requests or additional services, please contact the City at

Waste Management Logo



Voting will be open from October 5 through October 16. Once all votes are in, the top twelve tanks during the voting process will be judged by an internal panel of water tank enthusiasts to determine the winner.
For Carrollton residents, disposing of your household hazardous waste is easy, free and you do not have to leave your house! Simply call the Waste Management Household Hazardous Waste Hotline at 1-800-HHW-PKUP (1-800-449-7587) to schedule a collection appointment.
Changes to Carrollton’s solid waste and recycling collection services become effective October 1, 2015.
The City will continue to provide quality solid waste and recycling collection services, however there will be a few changes effective October 1, 2015.
The City of Carrollton is committed to best practices via competitive solid waste collection services. Concerns have been heard and changes have been made to processes and procedures beginning Oct. 1, 2015.

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Last updated: 10/8/2015 12:18:20 PM