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Environmental Services protects public health and safety, and maintains and increases the sustainability of the community. The programs are dedicated to providing a safe, clean and healthy environment for Carrollton residents and businesses. They also contribute to preventing pollution, maintaining property values, preventing disease, and halting urban decline. Staff makes presentations to schools, home owners associations and other civic groups. All residents in Carrollton are provided access to Dallas County Public Health Clinics for inoculations, well baby clinics, disease treatment, etc. 

Animal Services
2247 Sandy Lake Road, 972-466-3420

Animal Services seeks a safe and healthy relationship between citizens and the animals in the community. Animal Services works with residents to obtain and encourage continued compliance with city and state laws. Animal Services focuses mainly on domestic animals, but officers are also trained to assist customers with birds, coyotes and other species. The Animal Services staff maintains the Animal Control Shelter to provide for housing, feeding and humane treatment of stray and/or abandoned animals. Animal Services also responds to mosquito complaints through the Vector Control Program. Contact the Animal Services office at 972-466-3420 or by email. 

Community Development
1945 E. Jackson Road, 972-466-4299

Community Development works under Community Services and helps maintain and increase the sustainability of the community through various programs. Staff seeks partnerships with neighborhood organizations, community organizations and residents, to enhance the quality of life of Carrollton's residents. Featured programs are: 

Community Development Block Grant (CDBG) Program provides the city, as an entitlement community, a grant from the U.S. Department of Housing and Urban Development. The grant is used to fund various programs that assist Carrollton residents with low to moderate incomes.

Minor Home Repair Program

The City of Carrollton’s Minor Home Repair Program is funded by the Community Development Block Grant (CDBG). These funds are awarded to the City of Carrollton by the U.S. Department of Housing and Urban Development (HUD). This program is designed to improve the sustainability of Carrollton and make the homes of those needing assistance safer and healthier.

Neighborhood Enhancement Matching Grant Program provides registered neighborhood organizations with up to $5,000 in matching grant money or improvements to public areas of their neighborhood. 

N.O.T.I.C.E. stands for Neighborhood Oriented Targeted Infrastructure and Code Enforcement. This program leverages various funding sources and targets those resources to neighborhoods to rehabilitate infrastructure and improve compliance with city codes.

Community Services
1945 E. Jackson Road, 972-466-3060

Community Services is comprised of the following major programs: 

Multi-Family Inspection Program provides leadership in maintenance, revitalization and improvement of Carrollton apartments, motels and rental units through the enforcement of the Uniform Housing Code, International Building Code, Comprehensive Zoning Ordinance and the Carrollton Code of Ordinances. 

Neighborhood Integrity Program is responsible for implementing and enforcing various city ordinances relating to the maintenance of residential and commercial property through code enforcement; examples include high grass and weeds, removal of trash and debris, the abatement of junked and inoperable vehicles. The program also enforces the Comprehensive Zoning Ordinance, the Sign Code, and performs abatement of dangerous buildings and structures. 

Single-Family Rental Inspection Program ensures that tenants and landlords of single-family residential properties are involved in maintaining a sustainable community and that safe housing is available in all Carrollton neighborhoods. Property owners and landlords are required to register their single-family rental homes and duplexes with the city. An inspection of the property will occur to determine if the property is substandard or a hazard to the residents living at this location.

Environmental Quality
1945 E. Jackson Road, 972-466-3060

Environmental Quality is comprised of five programs: The Food and Consumer Safety Program, Health and Safety in Recreational Waters, Industrial Pretreatment Program, Pollution Control Program, and the Storm Water Program. 

Food and Consumer Safety Program is responsible for protecting the public health by inspecting and monitoring food safety in restaurants, daycares, grocery stores, public and private schools and other wholesale, retail and institutional food establishments. The Food and Safety Program is also responsible for licensing restaurants, mobile food vendors, ice cream carts and ice cream trucks. The program also provides the most recent information regarding restaurant inspections and scores for the public to review. 

Health and Safety in Recreational Waters Program  was created in response to several water-borne illnesses that were linked to public and semi-public swimming pools and spa that occurred in Carrollton. The goal of the program is to help create a sustainable community by regulating swimming pools, spa and IWFFs that are used by the general public or through membership. This includes apartments, hotels, HOAs, daycares, gyms, country clubs, city facilities and other businesses.

Industrial Pretreatment Program is a federally required regulatory program aimed at controlling wastewater pollutants from industry and other point sources within Carrollton. Proper management of this program is ensured by continuous evaluation of wastewater streams of existing and new industrial facilities, and the continuous monitoring and inspection of permitted industries. 

Pollution Control Program promotes and enforces federal, state and local pollution regulations regarding hazardous chemical storage and disposal of non-hazardous chemicals and liquid waste. Permits are issued to liquid waste haulers and oversight is given to internal environmental compliance by the city. SARA Title III emergency planning and community right-to-know efforts assist in responding to hazardous materials incidents with the Fire Department. Participation in Dallas County's Local Emergency Planning Committee (LEPC) and the Public Health Advisory Committee, and liaison with the North Central Texas Council of Government's air quality programs are other important roles. 

Storm Water Program is committed to protecting the quality of local surface waters. Because urban runoff is a major cause of water quality impairment, the United States Environmental Protection Agency has issued a second phase of storm water regulations. Under the EPA rules the Carrollton is responsible for reducing the amounts of pollutants washed into our local creeks and ponds. When it rains contaminants from household chemicals, herbicides, fertilizers, pesticides, pet waste, automobile fluids and construction site runoff is washed from the lawns, roads and parking lots into our waterways. The polluted runoff enters the storm drain system and empties directly into the creeks without treatment. Key features of the Storm Water Program include an extensive public education campaign, dry weather screening, water quality sampling, site visits and inspections.


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Samples were collected Friday, May 6 and the results of these tests were negative for West Nile Virus.
Stay up to date with developing information on the Zika virus. Read more for details.
Carrollton is excited to continue its volunteer recognition program! Submit your nominations by May 27.
The City is currently refurbishing the water tower located near Marsh & Keller Springs. Full operation is scheduled for June.
The course will re-open to the public on Thursday, April 14, weather permitting.
Last updated: 2/2/2016 3:49:25 PM